Frequently asked questions

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  Can OnePassport | Immunise send data through to the Australian Immunisation Register?

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  Yes. OnePassport | Immunise has an API connection with the Australian Immunisation Register allowing data for Vaccinated staff to be pushed through.
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  How do I find the time to implement something new when I’m so busy?

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  • We want to reduce some of the overwhelm so we are here to do most of the work for you
  • Required information is obtained from the payroll system easily, we then bulk upload to create your OnePassport | Immunise system
  • We can transfer information from most existing systems
  • When all your data is integrated into the OnePassport system running reports will take a fraction of the time it took you previously
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  How do I know this is going to really work and actually make a difference to my workload?

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  • Health IT Systems do not have a good track record of working but this is what makes OnPassport different as it is designed to work across many industries and has been tested and proven to work
  • We work with industry experts that understand your frustrations and this is the reason why OnePassport has been so successful. The blockers you face have been removed due to our continuous improvement in developing this software.
  • Our team listens. As a subscription based model OnePassport holds the cost of improving and evolving the system to keep our customers happy. This means that you, the customer don’t foot the bill for changes and upgrades. So tell us what doesn’t work and we will create a solution.

  We want centralised systems that connect to other organisations and platforms.

  • The thing that makes OnePassport different to everyone else and that gives it Patent Pending status is that it was built with connectivity at its core.
  • We connect individuals to one or more organisations.
  • The system has integrated connectivity designed that will make connections between organisations simple
• help

  Can OnePassport | Immunise send data through to the Australian Immunisation Register?

  (click here to see the answer)

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  send

  Yes. OnePassport | Immunise has an API connection with the Australian Immunisation Register allowing data for Vaccinated staff to be pushed through.
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  What guarantee do we have that OnePassport is here to stay?

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  • OnePassport is a private corporation with Shareholders, a Board of Management and an Advisory Board
  • There is strong governance and financial backing to support ongoing development. We have a solid foundation and a great product
  • We do not focus on one workforce which allows us to manage customers in various industries in multiple countries

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  What happens when an employee leaves? Do they take their information with them?

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  Yes and No. When you disconnect an employee they still retain the information held in their OnePassport|Profile. Your organisation file remains intact and can be archived as usual.
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  Can the employee see their HR file in OnePassport|Comply?

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  No. OnePassport|Comply and OnePassport|Profile are different sections of a system that connects to enable sharing of information between them.
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  Do we have to use OnePassport’s CV Check for Police Checks?

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  No. You can choose another provider and upload the check manually. The CV Check is there to enable verified information to be directly uploaded into OnePassport to save time and money while giving reassurance that the credential is true and correct.
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  Do I lose access to my OnePassport information when I leave my organisation?

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  No. The beauty of OnePassport is that you can easily disconnect from organisations you no longer work or play with and connect with new ones. Your OnePassport grows and travels with you throughout your life.
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  Can my employer see everything in my OnePassport?

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  No. You decide the information that is shared with your organisation/s and what to send to them. You retain control of your information
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  How secure is OnePassport?

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  We know that security of your personal information is important. OnePassport is built using high level encryption to protect your privacy and information. It’s the best that there is available and as new options come to mark we will incorporate these into the system.