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Resources · Customer Stories

Care providers, in their own words.

What changed when compliance stopped being a filing exercise. Real providers, real numbers, no reconstructed quotes.

Support worker and older resident in the common room of a small Australian aged-care homeAged Care Community Home Australia

"I love how easy it was to implement and how simple it is to use."

Sagar Pokarel, who manages the system for Community Home Australia, on replacing manual tracking of staff credentialing, qualifications and immunisation status across multiple sites with OnePassport.

 Corridor of a regional Victorian community health serviceHealthcare West Gippsland Health Centre

"We have to work smarter, not harder."

Coralie Tyrrell, Infection Prevention & Control Manager at West Gippsland Healthcare Group, on moving staff immunisation records onto the Australian Immunisation Register without the admin resourcing to enter them by hand.

 Home care support worker arriving for an in-home visit with bag and tabletAged Care Large Homecare Provider

From an army of people entering data by hand to one source of truth.

LHP, a national home-care provider with over 10,000 workers, was tracking staff immunisation and PCR compliance across six disconnected systems during COVID. OnePassport connected to their HCM and cut that down to two.

23Risks removed6 → 2Systems in use5 → 1People needed for the job Hospital administrator reviewing compliance records at a deskHealthcare Central Hospital*

Annual admin spend cut from $55,160 to $15,091.

Central Hospital (name withheld at the client's request) automated AIR vaccination reporting, staff onboarding and database upkeep with OnePassport, freeing staff to focus on patient care instead of paperwork.

$55,160 → $15,091Annual admin spend$40,069Saved every year

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Using OnePassport as an early childhood education and care provider? We would like to feature how it works for you.

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If OnePassport has changed how your service runs, we would like to write it up properly.

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Acknowledgement of Country

OnePassport acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation, and the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.